Hello ANDROIDCENTRAL, Can you instructions to restore os on RCA VIKING PRO 10 It needs lollipop 5.0

I AM A NEWBIE WITH ONLY SELF TAUGHT TEC FOR 2/3 YRS. I have pc w/ windows 7 pro. and I have sd card and card reader. I NEED TO UNDERSTAND HOW TO FORMAT SD CARD AND PRELOAD SD W/ 5.O LOLLIPOP AND BOOT MY RCA VIKING PRO. TABLET FROM SD. TO RESTORE MY DEVICE. WHAT IS BEST PROCEDURE FOR A NEWBIE? THANKS NEED MY TABLET BACK REALLY BAD.

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