Galaxy s6 edge plus. USB not charging with Samsung factory cables, but will with others.

I can wireless charge my phone but when I plug my Samsung approved factory cables and fast charger box into the USB nothing happens. Had an issue with my other brand new s6 edge plus with the USB and was sent this phone as a replacement due to it being covered under warranty. Any ideas how to fix the issue? Or Should I hit up the insurance and get another new phone ?

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