I am newer to android using a Moto X Pure on the latest version as far as it tells me. But every time i reboot my phone I lose office apps (Word/Excel) and my Amazon Kindle app. I have already done a factory reset on my phone problem still persist in the same fashion. I have reformatted the SD card as well. Their are other apps all having no issue on the SD card as well. I have no idea of where to go from here for troubleshooting.