How do you save progress for Lara Croft: Relic Run?

I just reinstalled this app, and since I had It linked wih my google play account, I expected all of my progress. The thing is only my achievements were saved; the game started me back at level 1 with no coins or gems and any permanent upgrades were gone. So, it seems like not all my progress has been saved and I'd like to know how I can get that back.

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