Why does the s pen not work in some areas of the screen?

When i'm using the s pen, particularly in the note function, it does not work in the centre right hand section of the screen. Using my finger does work in this area though. Any ideas anyone? The phone is less than 2 years old, is with O2 & insured with them but I'm unsure about claiming due to the excess. I did drop it & there is a small ding in the top right corner of the metal rim so concerned they may say this caused it (I don't think it did) & not cover it under warranty. Can anyone advise?

Show Accepted Answer

Guest Quick Reply (No URL, BBcode or HTML)

Last post by nhermann
1 hour ago
fewgaehth
Started by hlittle
Last post by annalise13
30 minutes ago
Last post by rickie96
1 hour ago
Last post by xsatterfield
2 hours ago
Last post by ona.simonis
27 minutes ago
nexus 9 5.1
Started by crempel
Last post by katheryn26
1 hour ago
Last post by emmerich.bernice
4 hours ago
Last post by ludie.fahey
3 hours ago
Last post by alena43
15 minutes ago
Last post by leonora88
3 hours ago
Last post by baron.pollich
4 hours ago