Freezing phone

My phone keeps on freezing...I did put it in safe mode and had it there for a week then it froze and I had to turn it off. Now I can not get it back on to safe mode. I want to get it back into safe mode so that I could could my phone numbers out of the directory because some of them I do not have written down..I am going to get a new phone since this phone is nothing but crap. HELP !!!!

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