[Q] Proton X-view Sapphire - ROOT and HELP

.Hello developers. I have a problem with my tablet x-view proton sapphire, android 4.4.2, 2 gb ram, 8 gb internal storage, 10.1" (1024x600) and it's allwinner a31s based device.

I tried rooting thousand ways and the only option that worked was KINGOOROOT from windows.
clarify on kingo root if anyone has this same tablet and want to make root.

root process went perfectly. I made a long time ago. but I have a problem:

The tablet began to fail three weeks ago. It froze. I decided to do a hard reset from recovery 3e.
the operating system was still frozen.

At last I found the problem. The reader micro sd was failing.
Solution: Remove the micro sd.

But the story does not end here ... I got another problem ... after the reset and remove the micro sd, I noticed that were not installed play store or system applications that were when I bought the tablet.

I researched and different solutions existed to install play store but none worked for me. then I tried to install the gapps stock 4.4.2 from the recovery 3e but only gave me errors (status 255 or status 7)

days have passed and I have only been saved. this day thought to change the recovery by a custom recovery would be the solution. and opt for the TWRP 2.4.1.0 for onda v972 which is also a a31s based device.

The new problem is that exceeds my screen resolution and does not respond to touch. a friend told me that buying a keyboard or a mouse would be able to handle the recovery. buy a keyboard and a mouse and neither worked. Worst of all is that now does not leave the recovery and unable to manage not to do. I can not leave the recovery.
I do not like getting into download mode and neither is if really have this feature. besides this tablet only has a power button a button back and a small reset button.

the reset button only off and on but returns to recovery. I have searched many forums and blogs android whithout results. I need the help of powerful xda users please! I need to get my tablet, I'm desperate
Please excuseme my bad english .

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