Why can I not print from Samsung Galaxy S4 mini?

I go into my email and the option to print does not even come up, if I go to gmail however the option comes up soI select print and my wifi printer is there but it still wont let me print, it makes me save it as a PDF then when I go to print it still wont - message says ooops cannot print? even samsung help line dont know why so am pretty desperate for help now please

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