[Q] ota upgrade problem


i have a motorola xt925 (razr hd). originally had an australian telstra rom, with android 4.1.2. after i understand that telstra will not release an upgrade to kitkat for this device crowdsupport.telstra.com.au/t5/Device-Updates/Handset-Software-Updates-09-09-2014/td-p/355477, i have replaced the rom with the retail central european (Blur_Version.98.21.22003.XT925.CEE-Retail.en.EU), from here: sbf.droid-developers.org/phone.php?device=6 , based on this article: android.gs/unroot-droid-razr-hd-xt926-downgrade-stock-firmware

everything worked just fine. the device is not rooted. now i have the stock recovery and retail european rom, but my device still can not upgrade to kitkat. i have tried upgrading from phone, and also from the motorola device manager. it says: there are no updates for your device at this time. current version: 9821.22003xt925.cee-retail.en.eu my bootloader is unlocked, but motorola says this sould not affect the upgrade motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91999/p/1449,8620

please help!
thank you!

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