to my galaxy s4. when asked to "finish" I pressed the icon only to have it freeze on the next screen. . screen says "go to parent control" with an arrow and "close kids mode" with an arrow. the only other icon to touch is an "X" in the top right corner. ... all of which ARE NOT WORKING! ! I've turned my phone on and off multiple times. I don't know what else to do. I use the phone for work as well. PLEASE HELP! ! TIA!!