How do I get the error message Unfortunately, Logsprovider has stopped off of my phone?

"Unfortunately, Logsprovider has stopped" pops up on my Note3 and will not go away no matter how many times I hit "ok". I've tried removing the battery and the the issue persists. I read about others having the same issue and doing the reset but I have contacts and pictures on my phone that haven't been backed up. I've tried backing these up on Kies but the it wont establish a connection to my device. What are my options??

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