pls help me i am newbie for android. when someone is calling me on my xolo a500s ips its giving an error msg that ''UNFORTUNATELY THE PROCESS COM.ANDROID.PHONE HAS STOPED''. so i am unable to recieve anu call.
allready tried below methods but nothing happend
1. opend setting>app>all>phone>app info>clear data and then rebooted
2.made a factory reset
3. tried by changing sim and memory card
4. force closed google services,contacts,gmail.fb
5. setting>app>menu>reset app prefrence
but nothing happend pls help me