[Q] Faves Pad - model yx10a03

I have a faves pad 10.1 model yx10a03, and i'm having trouble with storage.

When I go to settings and storage it says I have total space 0.00, even with an 8gb msd card installed. so I'm thinking the tab has lost all its mount points.
I have tried 6 different micro sd cards as well and none of them seem to be recognized, I get a message " preparing sd card then nothing registers.
What do I do? I can get apps to install , but anything that needs more space like google earth etc fails during install.

Some one help...I can't find a firmware update or a custom rom from anywhere.

Iv'e tried factory data reset, no joy. I need a total system reset but not sure how.

Scott

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