No Call / Push notifications on Android 8

Hello!

I have a problem with Wickr me app - I am not receiving any push notifications and calls while i am outside the app.

There is a strange thing in setting > App notifications for the app

ON - Enabled
Call Notifications - Enabled
No sound

Chat Messages - Enabled
No sound

Im frustrated and don't what this "no sound" means

Looking for some help, thanks!

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