Why are my videos mute?* corrected

Hello my sister in law has at me know that it is only when I edit a video down to a smaller size and send that to her , that it becomes incompatible in a sense and it is played, but as a muted video . I have witnessed it on my old iphone and I feed its true. Its the case on her iphone 7 as well as my 6s... I am sure every iphone though

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