OK so i just got this phone a few days ago and now I cant send texts or make phone calls but I can do everything else like use the internet receive texts etc. I had another issue earlier today where my phone shut off randomly and wouldnt turn back on when i knew it ha almost full battery. I took out the battery the sim and then out them back in no luck eventually i took out the s pen and it worked. A few hour later i got home and tried to send and text and no luck. Ive tried everything i cleared the Google services framework cache and text message app cache Ive tried another texting app and even restored it to factory settings. still same issue. does anyone know what i can do next. I'm on Verizon and bought the phone off amazon wireless.