qlink android was lost, remotely locked, not by me . now it is found, how do i unlock ???

helpless, been wiyhout phone for a week. can't let family know I'm o.k. at mercy of strangers compassion to let me use their devices. seeking library to have accesss to computer. Q-link has no real person support. says allow 72 hours for response, which will obviously be sent to a phone that was borrowed for a few mins. help!!!!!!!!!!!!!!!!!!!!!!!!!

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