i can't download certain apps. its stuck in download w/ no progress

i was trying to download a game on my phone around 12am midnight it was taking a long time so i just let it be and it was still trying to download around 9am the next day with no progress. i cleared the data and cashes of both the play store and the download manager, restarted my phone and it still won't let me download the game i have also tried factory resetting my phone and after re-downloading all the apps again it won't download 3 of the ones i previously had. for example it wont download Facebook messenger (which i used to have) it keeps saying downloading but gives no percentage to the progress of downloading. I have tried all of the troubleshooting suggests i could find on google, nothing works, i feel like there might be a restriction to the play store locked some how on those certain apps. i have been at this since around 9am cst 8/9 PLEASE HELP

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