no audio when head phones are plugged into usb c / cant connect to pc either

no audio when i try to use my head phones. I have already tried 3 sets of head phones and 3 different dongles. If I start playing music with out the headphones plugged in there is no problem but when I plug the headphones there is no audio, iI have tried it other ways (start with head phones plugged in ...etc). I have tried different apps and google play. Also when I plug the phone into my PC it will only charge and doesnt bring up the usb connection option (yes already enabled debugging and set to ptp) Pretty sure its a software issue but this is also my second phone doing the same thing. Couldbe another bad phone but thats not as likely. Anyone have any other ideas?

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